Infotraining-Jakarta

Tag: training IT Risk Management jakarta

TRAINING IT RISK MANAGEMENT
TRAINING IT RISK MANAGEMENT

TRAINING RISK MANAGEMENT INTRODUCTION

TRAINING RISK MANAGEMENT PROCESSES

DESKRIPSI
This course deals with how IT helps to achieve an appropriate balance between realizing opportunities for gains while minimizing losses. It is an integral part of good management practice and an essential element of good corporate governance. It is an iterative process consisting of steps that, when undertaken in sequence, enable continuous improvement in IT decision-making and facilitate continuous improvement in IT performance.

This course will deliver in Indonesian andor English by Our Master Trainer: Fauzi Hasan, DR, Ir. MM, MBA, PMP, CISA, CISSP, SSCP, CISM, CMPP, CGeIT, APICS

Objectives & Benefits

IT risk management course covers how to establish an appropriate infrastructure and culture and apply a logical and systematic method of establishing the context, identifying, analyzing, evaluating, treating, monitoring and communicating IT risks associated with any activity, function or process in a way that will enable organizations to minimize losses and maximize gains. At the completion of this course, the participants should be able to :

Conceptualize organizations risk management within IT processes
Identify and analyze risks within IT operations and understand the implications to the whole business operation
Improve IT operation risk level thru the application and implementation of IT risk management methodology and best practices
Support the attainment of organizational business objectives by providing comprehensive perspective of IT risk management to the executive management of the organization
Plan to implement tool for identifying, analyzing, eradicating and communicating the risks within the cycle of risk management
Target Audience

Managers involved and related in the IT operations
IT staff and executives involved in risk management and business process improvement
Information technology professionals involved in projects that are concerned, in part, with the automation of business processes
IT professionals especially from companies regulated to implement risk management and IT risk management such as banks and state-owned enterprises.
Course Content & Description

Risk Management Introduction
The segment defines Process of identifying vulnerabilities and threats to the information resources used by an organization in achieving business objectives and deciding what countermeasures
Risk Management Processes
The participants learn to recognize the following issues in the risk management processes such as:
Identification and classification of information resources or assets that need protection
Assess threats and vulnerabilities and the likelihood of their occurrence Identification and classification of information resources or assets that need protection
Assess threats and vulnerabilities and the likelihood of their occurrence
Risk Indicators
This segment shall describe on the need of IT risk management to operate at multiple levels with diversified risk indicators including:
Operation: risks that could compromise the effectiveness of IT systems and supporting infrastructure
Project: risks management needs to focus on the ability to understand and manage project complexity
Strategic: the risk focus shifts to considerations such as how well the IT capability is aligned with the business strategy
Loss Event Database
The segment shall describe to the participants on intentional and unintentional action that causes data loss, and highlight on organizational responsibility such as:
preventing data loss
recovery from data loss
Cost of data loss
Effective Risk Management
This segment shall describe to the participants how to establish effective risk management program that covers:
Establish purpose of the risk management program
Assign the responsibility for the risk management
Risk Management Maturity
This segment shall describe the road-mapping of risk management as related to IT processes; the framework will be based on the CMM maturity level concept.
IT Risk Management
This segment shall describe on the Information Technology risk management which is part of the organization IT governance encompassing such as: the identification, assessment, and prioritization of IT operation risks, and followed by coordinated and economical application of IT resources to minimize, monitor, and control the probability andor impact of unfortunate events.
Cases Study: IT risk management cases

Jadwal Pelatihan Gemilang Training Tahun 2026 :
- 7 – 8 Januari 2026
- 11 – 12 Februari 2026
- 4 – 5 Maret 2026
- 8 – 9 April 2026
- 6 – 7 Mei 2026
- 10 – 11 Juni 2026
- 8 – 9 Juli 2026
- 5 – 6 Agustus 2026
- 9 – 10 September 2026
- 14 – 15 Oktober 2026
- 4 – 5 November 2026
- 2 – 3 Desember 2026
- Catatan
Investasi dan Lokasi pelatihan:
- Yogyakarta, Hotel Neo Malioboro (7.500.000 IDR participant)
- Jakarta, Hotel Amaris Tendean (7.500.000 IDR participant)
- Bandung, Hotel Neo Dipatiukur (7.500.000 IDR participant)
- Bali, Hotel Ibis Kuta(7.500.000 IDR participant)
- Surabaya, Hotel Amaris, Ibis Style (7.500.000 IDR participant)
- Lombok, Sentosa Resort (7.500.000 IDR participant)
- Catatan : Apabila perusahaan membutuhkan paket in house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.
Fasilitas :
- FREE Airport pickup service (Gratis Antar jemput HotelBandaraStasiunTerminal)
- FREE Akomodasi Peserta ke tempat pelatihan .
- Module Handout
- FREE Flashdisk
- Sertifikat
- FREE Bag or bagpackers (Tas Training)
- Training Kit (Dokumentasi photo, Blocknote, ATK, etc)
- 2xCoffe Break & 1 Lunch, Dinner
- FREE Souvenir Exclusive
- Training room full AC and Multimedia
November 20, 2018
TRAINING IT PROBLEM MANAGEMENT
TRAINING IT PROBLEM MANAGEMENT

TRAINING IT PROBLEM ANALYSIS AND MANAGEMENT

TRAINING IT MANAGEMENT

DESKRIPSI
The purpose of IT Problem Analysis and Management course is to deliver competency and assures that participants have gained knowledge of the terminology, structure and basic concepts of IT Problem Analysis and Management and Incident Management which encompasses processes and has comprehended the processes of Situation Appraisal, Problem Analysis, Decision Analysis and Potential Problem Analysis that support Problem Management and Incident Management.

The course is also intended to enable the participants to start and apply the basic concepts of the processes listed above in Problem Management and Analysis as related to the application and operation of Information Technology system.

The syllabus will guide the design, development and use of training materials as well as training aimed at raising individual’s understanding of, and competence in, Situation Appraisal, Problem Analysis, Decision Analysis and Potential Problem Analysis within the framework of Problem analysis and Incident Management.

The syllabus has been designed with ease of reference, extensibility and ease of maintenance in mind.

*This course will deliver in Indonesian andor English by Our Master TrainerInstructor: Dr. Ir. Fauzi Hasan, MBA, PMP, CISA, CISSP, SSCP, CISM, CGEIT, CPRC, CSCP, CDCP, CITM APICS.

Objectives & Benefits

Participants can expect to gain knowledge and understanding the following issues in IT upon successful and completion of the training such as:

Handling complex issues (Situation Appraisal).
Analyzing problems (Problem Analysis).
Making decisions (Decision Analysis).
Avoiding future problems (Potential Problem Analysis
Understand how these skills assist in the delivery of Incident and Problem Management.
Improve ability to manage customer problems and escalations.
Provide managers and engineers with tools to handle issues rationally
Maximize questioning effectiveness.
Give techniques for handling complex customer issues.
Understand how IT Problem Management process fits within participants’ jobs.
Make progress toward resolution of several current customer issues
Target Audience

Individuals who require a basic understanding of the rational processes and how they may be used to enhance the quality of Problem Analysis and Management within an organization.
IT professionals that are working within an organization that has adopted and adapted Problem Management framework and who need to be informed about and thereafter contribute to an ongoing service improvement program. This may include but is not limited to, IT professionals, business managers and business process owners
Managers involved and related in the IT operations
IT staff and executives involved in risk management and business process improvement
Information technology professionals involved in projects that are concerned, in part, with the automation of business processes.
Course Contents and Descriptions

Introduction
The purpose of this segment is to highlight and emphasize on:
Familiarize candidates to the objectives of the course.
Explain the concept of the ‘thinking process’.
Provide an opportunity for ‘candidates’ to discover their own issue resolution styles.
Overview the steps of KT’s rational process of Situation Appraisal, Problem Analysis, Decision Analysis and Potential Problem Analysis.
Explain the role that these four processes play in Problem Management and Incident Management.
Situation Appraisal
The purpose of this segment is to:
Explain the definition of an incident and a concern.
Explain how to “List Threats and Opportunities”.
Explain how to “Separate and Clarify”.
Explain how to “Set Priority”.
Explain how to “Plan Next Steps”.
Explain the role of questioning in Situation Appraisal
Problem Analysis
This segment shall describe on the IT Problem Analysis and focusing on the followings:
Explain the definition of a problem.
Explain how to “Describe Problem”.
Explain how to “Identify Possible Causes”.
Explain how to “Evaluate Possible Causes”.
Explain how to “Confirm True Cause”.
Explain the role of questioning in Problem Analysis.
Decision Analysis
The segment shall describe to the participants on the decision analysis process which encompasses:
Explain the definition of a decision.
Explain how to “Clarify Purpose”.
Explain how to “Identify Alternatives”.
Explain how to “Evaluate Alternatives”.
Explain how to “Make Decision”.
Explain the role of questioning in Decision Analysis.
Explain how to effectively “Present Recommendations”.
Explain how to effectively “Assess Recommendations”.
Potential Problem Analysis
This segment shall describe to the participants how to analyze potential problems as they are inherent in IT processes, which encompassing:
Explain the definition of an action and a plan.
Explain how to “Identify Potential Problems”.
Explain how to “Identify Likely Causes”.
Explain how to “Take Preventive Action”.
Explain how to “Plan Contingent Action and Set Triggers”.
Explain the role of questioning in Potential Problem Analysis.
Questioning and Listening Skills
The purpose of this segment is to describe on soft skill as required and covering :
Explain the role of questioning in rational processes.
Explain the characteristics of effective questions.
Explain the techniques of “Open” and “Closed” questioning and their purposes.
Explain the two techniques of “Questioning to the Void” and their purposes.
Explain the difference between “Process” and “Content” questions.
Explain the concept of “Handling Answers
Problem Analysis Techniques
This segment emphasizes on the techniques to be implemented in problem analysis with the purpose as the followings:
Build on basic Problem Analysis concepts to understand advanced Problem Analysis concepts.
Explain how to use Problem Analysis concepts for “Start-Up Problems”.
Explain the “Stable”, the “Multiple” and the “Fluctuating” types of Start-Up Problems.
Explain how to use Problem Analysis concepts for “Intermittent Problems”.
Explain how to “Think Beyond the Fix”.
Explain the purpose and use of Dead Time Studied
Implementation Techniques
The purpose of this segment is to describe on significant issues such as:
Explain the Performance System model and how it is used to help install change initiatives
Demonstrate two methods of analyzing an existing Incident and Problem Management implementation to assess future usage potential of Situation Appraisal and Problem Analysis
Link model to the implementation of framework processes
Identify the value of an implementation as related to framework
Risk Management Maturity and Performance Management
This segment shall describe the road-mapping of risk management as related to IT processes; the framework will be based on the CMM maturity level concept. This segment shall also describe performance management as related process maturity.
IT Risk Management
This segment shall describe on the Information Technology risk management which is part of the organization IT governance encompassing such as: the identification, assessment, and prioritization of IT operation risks, control and control objectives, and followed by coordinated and economical application of IT resources to minimize, monitor, and control the probability andor impact of unfortunate events.
Cases Study
Jadwal Pelatihan Gemilang Training Tahun 2026
- 7 – 8 Januari 2026
- 11 – 12 Februari 2026
- 4 – 5 Maret 2026
- 8 – 9 April 2026
- 6 – 7 Mei 2026
- 10 – 11 Juni 2026
- 8 – 9 Juli 2026
- 5 – 6 Agustus 2026
- 9 – 10 September 2026
- 14 – 15 Oktober 2026
- 4 – 5 November 2026
- 2 – 3 Desember 2026
- Catatan
Investasi dan Lokasi pelatihan:
- Yogyakarta, Hotel Neo Malioboro (7.500.000 IDR participant)
- Jakarta, Hotel Amaris Tendean (7.500.000 IDR participant)
- Bandung, Hotel Neo Dipatiukur (7.500.000 IDR participant)
- Bali, Hotel Ibis Kuta(7.500.000 IDR participant)
- Surabaya, Hotel Amaris, Ibis Style (7.500.000 IDR participant)
- Lombok, Sentosa Resort (7.500.000 IDR participant)
- Catatan : Apabila perusahaan membutuhkan paket in house training, anggaran investasi pelatihan dapat menyesuaikan dengan anggaran perusahaan.
Fasilitas :
- FREE Airport pickup service (Gratis Antar jemput HotelBandaraStasiunTerminal)
- FREE Akomodasi Peserta ke tempat pelatihan .
- Module Handout
- FREE Flashdisk
- Sertifikat
- FREE Bag or bagpackers (Tas Training)
- Training Kit (Dokumentasi photo, Blocknote, ATK, etc)
- 2xCoffe Break & 1 Lunch, Dinner
- FREE Souvenir Exclusive
- Training room full AC and Multimedia
November 20, 2018
TRAINING IT RISK MANAGEMENT
TRAINING IT RISK MANAGEMENT

TRAINING RISK MANAGEMENT

TRAINING MANAJEMEN RESIKO

BACKGROUND
This course deals with how IT helps to achieve an appropriate balance between realizing opportunities for gains while minimizing losses. It is an integral part of good management practice and an essential element of good corporate governance. It is an iterative process consisting of steps that, when undertaken in sequence, enable continuous improvement in IT decision-making and facilitate continuous improvement in IT performance.

OBJECTIVES
IT risk management course covers how to establish an appropriate infrastructure and culture and apply a logical and systematic method of establishing the context, identifying, analyzing, evaluating, treating, monitoring and communicating IT risks associated with any activity, function or process in a way that will enable organizations to minimize losses and maximize gains. At the completion of this course, the participants should be able to :
* Conceptualize organizations risk management within IT processes
* Identify and analyze risks within IT operations and understand the implications to the whole business operation
* Improve IT operation risk level thru the application and implementation of IT risk management methodology and best practices
* Support the attainment of organizational business objectives by providing comprehensive perspective of IT risk management to the executive management of the organization
* Plan to implement tool for identifying, analyzing, eradicating and communicating the risks within the cycle of risk management

TRAINING SYLLABUS

Segment 1: Risk Management Introduction
* The segment defines Process of identifying vulnerabilities and threats to the information resources used by an organization in achieving business objectives and deciding what countermeasures.

Segment 2: Risk Management Processes

The participants learn to recognize the following issues in the risk management processes such as:
* Identification and classification of information resources or assets that need protection
* Assess threats and vulnerabilities and the likelihood of their occurrence Identification and classification of information resources or assets that need protection
* Assess threats and vulnerabilities and the likelihood of their occurrence.

Segment 3: Risk Indicators

This segment shall describe on the need of IT risk management to operate at multiple levels with divesified risk indicators including:
* Operation: risks that could compromise the effectiveness of IT systems and supporting infrastructure
* Project: risks management needs to focus on the ability to understand and manage project complexity
* Strategic: the risk focus shifts to considerations such as how well the IT capability is aligned with the business strategy.

Segment 4: Loss Event Database

The segment shall describe to the participants on intentional and unintentional action that causes data loss, and highlight on organizational responsibility such as:
* preventing data loss
* recovery from data loss
* Cost of data loss.

Segment 5: Effective Risk Management

This segment shall describe to the participants how to establish effective risk management program that covers:
* Establish purpose of the risk management program
* Assign the responsibility for the risk management

Segment 6: Risk Management Maturity
* This segment shall describe the road-mapping of risk management as related to IT processes; the framework will be based on the CMM maturity level concept.

Segment 7: IT Risk Management
* This segment shall describe on the Information Technology risk management which is part of the organization IT governance encompassing such as: the identification, assessment, and prioritization of IT operation risks, and followed by coordinated and economical application of IT resources to minimize, monitor, and control the probability andor impact of unfortunate events.

Segment 8: Cases
* IT risk management cases

TRAINING METHOD

Pelatihan ini menggunakan metode interaktif, dimana peserta dikenalkan kepada konsep, diberikan contoh aplikasinya, berlatih menggunakan konsep, mendiskusikan proses dan hasil latihan.

1. 50% Theory
2. 50% Practices
3. Dynamic and interactive training presentation.

WHO SHOULD ATTEND
* Managers involved and related in the IT operations
* IT staff and executives involved in risk management and business process improvement
* Information technology professionals involved in projects that are concerned, in part, with the automation of business processes
* IT professionals especially from companies regulated to implement risk management and IT risk management such as banks and state-owned enterprises.

LEAD FACILITATOR

Ari Prabowo and Tim

METODE

Kegiatan pelatihan dirancang agar peserta dapat memahami secara komprehensif materi yang disampaikan, sehingga dapat dimplementasikan secara aplikatif dalam dunia kerja. Adapun metode yang digunakan adalah:
1. Presentation
2. Discuss
3. Case Study
4. Evaluation

PESERTA

Officers, supervisors and managers who are eager to understand, have the know-how, enhance and improve their skills in IT Governance within their organization.
Jadwal Pelatihan Gemilang Training Tahun 2026 :
- 7 – 8 Januari 2026
- 11 – 12 Februari 2026
- 4 – 5 Maret 2026
- 8 – 9 April 2026
- 6 – 7 Mei 2026
- 10 – 11 Juni 2026
- 8 – 9 Juli 2026
- 5 – 6 Agustus 2026
- 9 – 10 September 2026
- 14 – 15 Oktober 2026
- 4 – 5 November 2026
- 2 – 3 Desember 2026
August 26, 2018