TRAINING CREATIVE PROBLEM SOLVING

TRAINING DEVELOPING SKILL FOR DECISION MAKING AND INNOVATION

TRAINING DECISION MAKING

PENGANTAR

Pemecahan masalah di setiap level manajemen mempunyai arti penting bagi maju mundurnya perusahaan. Masa depan perusahaan banyak ditentukan pemecahan masalah saat ini, oleh karena itu pemecahan masalah harus dilakukan dengan baik. Karyawan yang terlibat dalam pemecahan masalah harus memiliki pengetahuan dan keterampilan yang memadai agar proses pemecahan masalah bisa dilakukan dengan cepat dan memberikan hasil yang akurat. Di sisi lain, adanya dinamika bisnis yang cepat menuntut seluruh karyawan perusahaan untuk memiliki sikap inovatif dan kreatif terutama dalam mencari alternatif solusi pemecahan masalah. Pelatihan ini dirancang untuk memberikan pengetahuan dan keterampilan mengenai proses pemecahan masalah dan teknik-teknik pemecahan masalah secara kreatif

CAKUPAN MATERI TRAINING PROBLEM SOLVING:

1.    Creativity and its importance in problem solving
* Problem Solving

–    Definition problem solving
–    Problem solving process
* Creative thinking

–    Definition creative thinking
–    Creative process
–    The conditions of creative thinking
–    Characteristics of creative thinking and creative thinkers
* Creative thinking in problem solving

2.    Blocks to creativity
* Mindset
* Dealing with an individual’s blocks to creativity
* Diagnosing whether someone is blocked in their thinking
* Techniques for overcoming  blocks

3.    The creative problem solving process
* Objective finding – define the problem area
* Fact finding – gather information.
* Problem finding – define the problem correctly.
* Idea finding – generate solutions to the problem.
* Solution finding – evaluate and choose between possible solutions.
* Acceptance finding – implement chosen ideas correctly.

4.    Techniques for creative problem solving
* Objective finding techniques

* SWOT analysis

* Fact finding techniques

–    IWWM methods
–    Dimentional analysis
* Problem finding techniques

* Laddering
* Goal oriented
* Boundary
* Examination
* Progressive abstraction
* Why methods
* Decomposable matrices
* Cause and effect diagram

* Idea finding techniques

* Attribute listing
* Mophological analysis
* Force-fitting triggers
* Heuristic ideation technique
* Component detailing
* Sequence-attribute modification matrix
* Brainstorming
* Brainwriting
* Brainlining
* Lateral thinking
* Metaphorical thinking
* Analogy
* Synectics
* Paradigm-breaking techniques

* Rich picture
* Imagining

* Suggestion box
* Clichés, proverbs and maxims
* Storyboarding
* Scenario writing
* Scenario day-dreaming
* Bionics
* Two words
* Free association
* Story writing
* Mind map
* Lotus blossom technique
* Fishbone diagram

* Solution finding

* Advantage–disadvantage tables
* PMI: plusminusinteresting
* Sticking dots
* Creative evaluation
* Force-field analysis
* Weighting systems
* The process of choosing
* Qualitative evaluation: reverse brainstorming
* Financialmathematical evaluations
* Pay-off tables
* Decision trees

SIAPA SEBAIKNYA MENGIKUTI TRAINING INI

Pimpinan (managersupervisorheadsection) atau stafpersonnel field yang ingin meningkatkan kemampuannya dalam memecahkan masalah secara kreatif.